What’s a domain transfer?

A domain name transfer is when a domain’s name is transferred from one registrar into another.

There are several steps that you should take when you transfer your domain to Hostraha.

Make sure your domain name remains unlocked

This is the first thing you should do. Logging in to your account as the current registrar will allow you to unlock your domain name and remove the lock. If you don’t see the option, you will need to contact your current registrar or send an email asking them to unlock your domain name. You will need to perform a whois search for your domain name in order to determine if it has been unlocked. If the domain status is OK, it will be unlocked.

Get the EPP/TRANSFER/AUTHORIZATION Code for your domain name.

This code is available from the current domain name registrar. The code is sometimes made available by registrars on their client portal. You can find it under the Domains section. If you cannot find the code, please contact the registrar by email to request the EPP/TRANSFER codes.

Start the Domain Transfer

The order for domain transfer will be placed on the site. It is easy. You will find a button that says “Get started” under domain names on the site. Click it to take you to a page where you can search for your domain name. Click on the link that says “Transfer in a Domain” to go to the left. Click on the section that says transfer in a domain. Enter the Authorization code and the domain name. Then, click on the Add to Cart button. Click to add a hosting plan and then proceed to the shopping cart. If you are a new client to Hostraha, please fill out a few details. Next, check the Terms of Service box. Finally, complete your order. Once you have paid the invoice, the domain transfer process is initiated.

If you are an existing Hostraha client, log in to your Account and follow the above steps.

The transfer will then be initiated at the registry level. If it is a local domain (.ke), it will take immediate effect. International extensions will see the domain go into a ‘pending transfer’ status. It takes around 5-7 days for the previous registrar to release the domain. The domain name cannot be managed when it is in the ‘pending transfers’ status.

Once the approval is granted, the domain will be transferred to the receiving registry and you can manage the domain. The domain status will automatically change to ‘clientTransferProhibited’ meaning that the transfer Lock has been enabled.

Why Domain Transfers May Be Failed

If the domain has an international extension (.com,.net,…etc.), it cannot be transferred. It is less than 60 days old. ICCAN requires that a domain be transferred if it has been registered more than 60 days ago. To initiate the transfer, you will need to wait until the domain name has been registered for at least 60 days. This only applies to international extensions. You can also get local extensions ke,. can be moved at any time after registration of the domain name.

If a contact has changed recently and the domain has not been in use for 60 days, the domain is not transferable. This does not apply to international extensions (.com,.net,.org,.info, etc.). You will need to wait 60 days for your contact change to complete before you can initiate domain transfer.

If the domain is not locked, a domain transfer could fail. A registrar lock, which is a form of theft protection that is placed on domain names to prevent it being transferred by third parties without the owner’s permission, can cause a domain transfer to fail. You must ensure that you have removed the domain locks before you transfer a domain name. Log in to your client portal to see this section. Or contact the losing registrar to request removal of the lock. This applies to all domain extensions

The EPP/Transfer Code must be correct. If the EPP code provided is incorrect, a domain name will not transfer. Sometimes, the EPP Code may not be correct. In these cases, the domain name will not transfer. The EPP Code may also be incorrect if the EPP Code is not used within the time period it was given by the losing registry. This could cause domain transfers to fail. You will need to obtain a new EPP Code at the registrar.

If your domain name is no longer available. International domain extensions (.com,.net,.org,.info, etc.) cannot be transferred after they have expired. After they expire, domain names cannot be transferred. It is necessary to renew domain names with the losing registrar first, and then transfer them. Local extensions such, however, can be transferred regardless of whether they are active or not.

How can I transfer my website and emails? allows you to transfer website files and email without charge

Hosting your data from a previous host can be stressful. But makes it easy. Our technical team is available to assist you. To transfer the data to our servers, we only need your control panel credentials from the previous host. If the control panel credentials have not been provided, we will ask the hosting company for the files (websites, databases, and emails). They will then send them to us in format. We will then upload them to our servers.

If your account is about to expire with the losing host it is recommended to download the files as soon as possible to avoid any inconveniences.

Will there be any downtime?

We do everything we can to make sure you don’t experience downtime when you transfer your domain name and hosting over to Hostraha. You can consult our team, which is available 24/7 via email or on-call 24/7 to ensure that the transfer is handled in the most professional manner possible.

What is the cost of transferring a domain?

A local domain name can be transferred for free (.ke). If the domain name has already expired, you will need to renew it after the transfer to activate it.

International extensions (.com,.net,.org…etc. ) can be transferred at a fee. There is a fee depending on which domain name you are transferring. This money can be used to renew your domain for an additional year.

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